Product support
Email hello@viaodin.com with the email address connected to your account, the page you were using and a short description of what happened. Never include a password or card details.
Corrections and source updates
If a university fact, deadline or source is out of date, include the Odin page and the official source that shows the correction. We prioritise errors that could affect an application or move.
Accessibility requests
Describe the barrier, your browser or assistive technology if relevant, and the format that would help. We will provide a practical alternative while investigating the underlying issue.
Universities and partnerships
Use the same email for data partnerships, student-community collaborations and questions about how Odin presents an institution. Editorial comparison remains independent.
What Odin cannot decide
Odin cannot review a personal admissions decision, change an application, issue a residence permit or guarantee housing. The Help Centre points to the responsible university or authority.